“I’m continually looking to expand my knowledge and experience about how hybrid IT solutions can help drive real value for our customers.”
Will leads our Infrastructure team to ensure our Hybrid IT solutions deliver the best outcomes for our customers. With over 15 years’ experience working in infrastructure and on premises across a number of world-leading technologies.
Amanda Farrell
Director of Customer Experience, CANCOM C&C
Amanda Farrell
Director of Customer Experience, CANCOM C&C
“I have a passionate interest in providing good, efficient, effective service to our customers. We’ve invested in people and systems to ensure good outcomes.”
Amanda is dedicated to providing the highest levels of service to our customers. She is the primary delivery champion for our range of infrastructure and desktop engineering consultancy and support services. Ensuring our customers are always at the heart of everything we do.
Tom Merriott
Senior Technical Account Manager, CANCOM UK
Tom Merriott
Senior Technical Account Manager, CANCOM UK
“Making sure clients are happy is why I’m here. My mission is take service to the next level and become a trusted advisor.”
Tom has extensive experience working in technical, account management, high end service delivery and leadership roles throughout many industries. He has a strong background in the outsourced MSP world, along with extensive technical and consultancy skills.
Michael Irwin
Infrastructure Consultant, CANCOM C&C
Michael Irwin
Infrastructure Consultant, CANCOM C&C
“As a logical thinker, I first look at the big picture, then focus on smaller details to ensure each part of the solution work well together.”
As an Infrastructure Consultant, preparation is the key; before jumping into the design process, Michael takes time to research the business and liaise with the client to understand their business requirements.
Gus Wyle
Head of Collaboration, CANCOM C&C
Gus Wyle
Head of Collaboration, CANCOM C&C
“Experience is the key. Keeping up with the latest technologies is important, as is understanding the legacy technology, to ensure success.”
Gus oversees the delivery of every Collaboration solution, from design through to implementation and deployment. Gus has worked with a multitude of our global clients, helping him to understand how best to operate in a multicultural environment.
Attila Dancso
Head of Contact Centre, CANCOM C&C
Attila Dancso
Head of Contact Centre, CANCOM C&C
“A good Contact Centre solution is effortless. Providing the tools to measure, evaluate and ultimately improve the overall customer experience.”
Attila has over 20 years’ experience in the IT industry, nearly 10 specialising in Contact Centres. He has successfully delivered communication solutions to our customers, ranging from 20-user to 700-user Contact Centres.
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